IDG Contributor Network: What business risks can cause software outsourcing to fail

Software development outsourcing is a strategy known to all IT departments and embraced by many. When we meet with business and IT leaders, we find that some companies have attempted to use outsourcing as a software development strategy, but the results were dissatisfying (and sometimes disastrous). We dug deeper into low-performance software outsourcing and found that the root cause of issues was not caused by the outsourcing partner. The surprising conclusion was: internal factors at the clie