IDG Contributor Network: The understated elegance of IT service scope

It is very unfair to compare IT with other industries out there. IT deals with IT things, as opposed to every one else. But I can’t help in looking at other industries, like the food industry, and feeling a little bit of envy as to the way they execute and deliver on their services, if you’d call them that. Stranger, still, is that when you think about it there isn’t the equivalent to an ITIL, a CoBIT, an IT4IT or anything over there (AFAIK. If there is, I will be glad to be co