IDG Contributor Network: The payoff from a rigorous software selection

Rigorous software evaluations are a lot of work, and the payback only comes once the new software has been in production for a while. With a major software purchase, that can be months or years in the future. So what are the benefits of doing all this work?The primary advantage of a rigorous evaluation and selection process is that you identify the software that best meets your particular needs. By definition, this software will return the greatest ROI. However, although a rigorous process minim