IDG Contributor Network: Shadow IT: the CIO’s perspective

CIOs have many reactions to shadow IT. Some complain that IT is generally measured as a success only by delivering something the business wants. However, IT organizations can get caught up in just doing cost control, security and overarching governance.With this context, CIOs say, it’s important to realize that shadow IT is not the problem. Instead, it is a symptom, real or perceived, that IT is not delivering what the business needs. While some CIOs suggest that if you have shadow IT, it