IDG Contributor Network: SaaS matters: key caveats for SaaS contracting

There is no doubt that the emergence of cloud, and specifically Software as a Service (SaaS), has been one of the most profound technology developments in the last decade. Enterprises in a wide range of industries are turning their attention to, and adopting, SaaS solutions at a rapidly growing rate.SaaS solutions offered by cloud vendors such as Salesforce, ServiceNow, Workday, as well as larger IT vendors like Microsoft, Oracle and SAP, have become popular within enterprises over the last few