IDG Contributor Network: NextCon provides CIOs a vision for a better customer experience

Let’s be honest, it takes a lot to get me excited about traveling to Scottsdale, Arizona. And NEXTCON, put on by Nextiva, is definitely one of the few events where I’m willing to trade in some desperately needed time off, and put it towards continuing education.I’m not alone. Many CIOs head to the desert every year to hear from the leading voices in merging cutting-edge technology with new customer-facing strategies to deliver an exceptional customer experience.This year’