IDG Contributor Network: It’s not the workforce but the system that needs a fix

In the digital age, the mandate of enterprise IT has shifted from supporting business with efficient and reliable solutions to offering a competitive advantage through differentiated capabilities and speed. However, many IT organizations haven’t made to the other side yet. Spectacular growth of digital providers of enterprise services and products, including Amazon, Google, Microsoft and Adobe, and the increasing shadow IT expenditures by business units are the early indicators of the brew