IDG Contributor Network: IT effectiveness – the engine of digital transformation – is ailing. Why?

In the May 1963 issue of Harvard Business Review, the renowned management consultant Peter F. Drucker coined the term business effectiveness as an attempt to achieve the best possible economic results from the available resources. In a similar vein, I refer to IT effectiveness as the strive to achieve the best business outcomes from the available technology spending, including investments and expenses.Despite the awe-inspiring pace of the digital revolution, mounting evidence suggests that the