IDG Contributor Network: Is enterprise IT misbehaving?

“Bruce heads a billion-dollar business unit. His team is developing a multi-year digital product strategy, but he is unable to get time from IT to validate business assumptions, identify technology imperatives and commit to roadmaps...Barbara is the executive lead of a global digital transformation program. All along, her program status has been green; however, she just found out that a major customer deliverable will delay for weeks, and a new funding request needs to be submitted to the