IDG Contributor Network: How to revive a dying automation project

What would you expect when the top executives in a Fortune 500 company decided to embrace robotic process automation (RPA) aggressively across their services lines and even go so far as to signal to Wall Street and the investor community the substantial benefits from this initiative? Would you expect that the project would fall flat and the organization would stifle progress though passive-aggressive behavior? Well, that’s exactly what happened, leaving the executives embarrassed and angry