IDG Contributor Network: How to maximize email productivity and retain corporate knowledge

I met Mike Song, the CEO of GetControl.net and author of the bestselling book The Hamster Revolution: How to Manage Your Email Before It Manages You, when he was speaking at an industry conference. Being impressed with this topic and the information provided, I ask him if I could interview him for this column.I asked Mike what was the number one technology challenge of C-suite executives. His response, based on the results of 52,000 survey responses from senior executives of all types including