IDG Contributor Network: How to avoid the next epic transformation fail

Why are technology transformations so challenging, with so many failures? Even when the technology has been deployed hundreds of times before, by many different organizations. Even when experienced implementation partners are selected to handle the transition, boasting pages of references. Even in these cases, so many implementations still experience massive budget overruns, overshoot delivery dates, and fall well short of expected benefits.In some cases, disruption becomes so bad that the busin