IDG Contributor Network: How to avoid one-sided vendor contract provisions

We’ve all had this experience:  a vendor surprises you with a rate increase or informs you it’s not responsible for a problem with their product; you – incredulous – look at the contract; and you discover the contract supports their position – leaving you high and dry.Before the internal finger-pointing starts – between Legal, Procurement, the business owner – it’s important to get in the habit of “mine-sweeping” vendor contracts b