IDG Contributor Network: How much is client service worth?

Client service is a big and important part of your IT organization’s support. In fact, it may be worth a lot more than you think.To illustrate how important client service is to a company, I’ll use three personal examples. In your IT manager role it is important to understand the value of client service and what it can do for your IT organization. These three company examples will give you a sample of just how important it is with companies that understand the value of client service