IDG Contributor Network: How DevOps changes the delivery of IT functions

Labor arbitrage and shared services companies have had a perfect marriage over the last 20 years. Then along came the Digital Revolution with new business models and a new construct for services. One component of the digital model construct is DevOps. It makes a significant impact on business services, but it’s important to understand how it changes the picture for labor arbitrage and shared services.Shared service companies are structured on a functional basis. One way to think about them