IDG Contributor Network: Do you know how to get real feedback?

“Mary, give me some feedback.” This is from Lydia, my favorite coffee shop manager, who I visit on a daily basis.She asks me this three to five times a week. One day the café was a little quiet, so I asked her what inspires her to ask. Let’s all listen closely to the role model leader at my coffee shop. She told me things like this:It doesn’t matter what I think is great or correct if it’s not having a positive effect on customers, the company or fellow emplo