IDG Contributor Network: Costs count but talent wins

Cost pressures on large IT-enabled business transformations can be intense.  It is not surprising that program managers often become blinded to the risks they take in opting for lower cost resources in an effort to satisfy the C-suite. The effects of poor quality talent are undeniable — we have all seen it.Code peppered with errors leads to an extended time for testing and remediation
Business process designs that satisfy 80 percent of the transactions leave 20 percent in limbo
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