IDG Contributor Network: Collaboration trumps cooperation

Does this sound familiar? You sit down with a client’s team to work on a project and as you start to ask questions to gain clarity and insight, the client gets exasperated and says something like, “Why are you asking us? You’re supposed to be the experts. Can’t you tell us?” Or maybe you are the client and the consultant is telling you how it is going to be without taking the time to understand the context of the challenge within your culture and structure.It happen