IDG Contributor Network: CIOs are getting serious about machine learning sooner, not later

Most of the discussions around artificial intelligence, machine learning and intelligent automation tends to occur under the conceit that the changes anticipated by their adoption lie off a few years away as part of some future scenario that we really don’t have to worry about just yet.The latest evidence that this is not true came this week from ServiceNow, the cloud software company that specializes in helping companies get simple things done. The company surveyed CIOs in 25 industries a