IDG Contributor Network: CIO decisions enabling strategic IT innovation

When CIO Sam Esfahani took over the reins of the IT environment at PSCU Financial Services with a mandate from the executive team to turn the organization into an innovation powerhouse, it wasn’t just a matter of orchestrating process change and directing wise technology investments and implementations. As is the case with many new things bearing the warning “some assembly required,” he had to make decisions about identifying new areas where the company could grow by innovating