IDG Contributor Network: Best and worst practices in mobile expense management

Why do some organizations overspend on mobile technology while others manage their remote telecom expenses with maximum efficiency? Usually, the answer is simple: automation or lack of it.Many organizations have a Mobile Expense Management (MEM) process or solution in place, which is a great start to controlling costs – but it is only a start. As food for thought, I would like to offer a few examples of worst and best practices that I have seen around MEM programs in an effort to foster i