IDG Contributor Network: 5 top challenges to digital transformation in the enterprise
Each year, I sit through dozens of hours of research sessions with consumers. If there is one theme I hear consistently it's that consumers expect the brands they engage with to provide a flawless digital experience in their interactions. And though that’s a notion that is consistent across all age groups, it’s a theme we hear unanimously from millennials. It only takes a quick look around various industries to see that the companies that are delivering a strong, dig
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