IDG Contributor Network: 5 design considerations for your design thinking workshop

According to Forrester:
“Design thinking is a creative problem-solving — and opportunity-finding — mindset and methodology with a bias toward action that puts the emphasis on empathizing with the customer, clearly defining the problem, collaboratively ideating solutions, and then prototyping and testing those solutions.”
Design thinking is an overall approach that puts the focus on the customer and covers a full range of disciplines and process steps across empathy, defi