IDG Contributor Network: 4 things CIOs need to know about implementing automation

As a CIO, you’ve undoubtedly heard and read enthusiastic discussions around the benefits of automation. Beyond its cost savings due to people replacement, automation offers high value in the form of dramatic improvement to:Process efficiency
Cycle time (remember, speed is the new currency)
Productivity
Quality (reduced errors)
Scalability
Governance and regulatory compliance (requirements can be embedded into automation rules) 
The value is easy to understand. But there are four impor