IDG Contributor Network: 3 ways to avoid costly software selection mismatches

Recently, I joined a tech product review forum. This is a volunteer assignment where the sponsors encourage objective reviews. The reviews help prospective customers to make informed buying decisions.My first assignment was to review a robotic vacuum cleaner. I found the product easy to unpack and set up. I needed to watch the robot the first few times I used it, to ensure that the machine did not get snagged on something. After multiple random passes, it cleaned the ground floor of my home. Thi