IDG Contributor Network: 12 IT change management practices

The digital era upon us is volatile, uncertain, complex, and ambiguous. Change becomes the new normal. In forward-looking organizations, IT has become synonymous with the change department. IT is not only the super glue but also an integrator to weave all important change elements such as people, strategy, process, procedure, and information technology seamlessly, and make multidimensional change sustainable for the long term. Here is a set of IT Change Management practices.1. Reflection and ev