HP and IBM rated top IT outsourcing service providers

HP Outsourcing has the highest Net Promoter (NPS) score among IT service providers, according to a 2015 analysis of NPS scores among corporate technology vendors recently published by the Temkin Group.A company’s NPS is considered a measure of customer loyalty and has been proven by some to be a leading indicator of corporate growth. Customers are asked to rank the likelihood they would recommend a brand to a friend or colleague on a scale of 1-10. Those who answer 9 or 10 are considered p