How tech vendors can successfully articulate a vision

I spent much of last week looking at vendor strategies based on hardware where it was very difficult to see what the end-game would be -- largely because everything was based on parts. The parts approach is far from uncommon and it leads to incomplete solutions that fail to meet the changing expectations of customers. The original Star Trek pilot was strangely to point, a key element was that aliens had discovered a human that was so badly damaged they had no idea how the various damaged parts