Gartner: By 2020, you'll say more to a machine than to your spouse

ORLANDO, Fla. -- The message at Gartner's Symposium/ITxpo is to prepare for a fast move to augmented reality, the decline of mobile apps, and a major shift away from web browsing to voice interaction.
Many users will expect businesses, universities and governments to respond to these shifts, the market research firm said at its annual conference.
Here's what Gartner sees arriving soon:
1. By 2020, 100 million consumers will shop in augmented reality environments.
AR will be "overlaying data on