Fuming TurboTax Users Force Intuit to Issue Rebate

Adele Framer was ready to buy this year's edition of Intuit's TurboTax software when she noticed some flaming reviews on Amazon. Customers were red hot about a series of unannounced changes to the popular tax preparation program.
A number of important features were removed from the latest version, including one that uploads investment information into TurboTax Deluxe. Framer, a retired usability designer, hit the roof. "Putting [in] Schedule D information by hand could take weeks,” Framer