Five steps of IT leadership

Will Conaway is CIO of Prime Healthcare, which has 40,000 employees, 45 hospitals, and healthcare facilities in 14 states, and a professor for Cornell University’s Industry Labor Relations master’s degree program. His courses include organizational strategy, change management, psychology of leadership, and healthcare certificate programs. Will’s dual existence running IT and teaching has given him a unique perspective on what makes CIOs successful. Conaway has turned this pers