Despite improvement, consumers still say wireless carriers suck

I don't often resort to the journalistic chestnut of "good news, bad news," but when it comes to consumer satisfaction with wireless carriers, this particular cliché is warranted.A new survey of U.S. consumers found that though many people report improvements in overall satisfaction with their wireless carriers, these providers as a group are held in lower esteem than other paragons of customer service such as the U.S. Postal Service, gas stations and airlines. Ouch.The latest edition of