Deep into Drupal, Cisco starts to give back to open source community

Cisco’s Jamal Haider acknowledged during a presentation this week that his team that works on the company’s open source-based customer support portal hasn’t given much back to the wider Drupal community yet, but he said this talk at the sold-out Acquia Engage conference in Boston is part of an effort to change that.
And why not? Cisco has plenty of reasons – more than $400 million of them, in fact – to be grateful for Drupal since migrating its Support Communi