CRM vs. ERP: What's the difference and which do you need?

The footprints of enterprise resource planning (ERP) and customer relationship management (CRM) systems seem to overlap — they both handle contacts and companies and lots of details about orders.  Indeed, several ERP vendors claim that CRM, HR and the scheduling of executive golf outings are part of the ERP domain. Consequently, there is sufficient vagueness and confusion on these topics to …ahem… cloud the issue. To read this article in full, please click her