CIOs are ready for the COO chair

In response to a blog post I wrote about how CIOs are driving operational change, Phil Fasano, who has served as CIO at AIG, Kaiser Permanente, Capital One, JP Morgan Chase, American Financial Group, and Deutsche Bank, sent me an email. He wrote:
“In most companies, CIOs should do more than 'drive' operational change. They should head both operations and technology and lead new strategies enabled by mobile, [artificial intelligence] and cloud [computing]. We are at the most significant and