CIO Career Coach: Drive operational change

Welcome back to CIO Career Coach, a video series I created with CIO.com and IDG.tv. This season, we’re discussing the skills that top CIOs are developing to be successful in the new era of IT. Today’s topic is Driving Operational Change. In every company, there are these three layers:Strategy layer
Operating layer
Systems layer
Most companies are great at the strategy layer. They understand the importance of a strategy that, for example, creates a global enterprise from a s