CEO's message a jolt to IT workers facing layoffs

IT workers in the infrastructure team at Health Care Service Corporation (HCSC) were notified recently of their layoff. They expect to be training replacements from India-based contractor HCL. The layoff affects more than 500 IT workers, according to the insurance firm.
This familiar IT story began a little differently. A few days before employees were notified in mid-October of their layoff, HCSC CEO Paula Steiner talked about future goals in an internal, company-wide video.
Steiner's comments