Buggy Windows 7 cumulative update? Just tell us, says Microsoft

Microsoft has told business customers that when they run into problems with Windows 7's new patch maintenance regime they should file a ticket with the company's support desk.
But a pair of patch experts doubt that that -- or Microsoft's other remediation suggestions -- will prevent the new cumulative updates from disrupting business.
"Microsoft's response is to open a support case to alert [the company] to the issue," said Susan Bradley in an email reply to questions. "I challenge Microsoft to