BrandPost: Next Generation IT Operating Models – Part Two: Integrate

As organizations tackle the challenges of digital transformation, substantial technology enablement is a must. But while customer-facing point solutions such as mobile apps and social media help achieve short-term gains, sustainable competitive value and business value comes by going much farther: That is, fully integrating across the front, middle and back offices to create a truly digital and connected enterprise.In Part One of this two-part series on Next Generation IT Operating Models, we d