BrandPost: Moving IT from Enabling to Inspiring

Many IT organizations have become partners in the overall corporate effort to digitally transform and improve the customer experience. And IT teams often focus their efforts on being the “enabler” of these changes. But what if IT went a step further? What if, rather than focus only on enabling changes, IT became more engaged and actually inspired business units by showing the way forward?
That’s the approach taken by Santiago Aldana Sanin, Chief Digital Officer and Chief Techn