BrandPost: Digital Business Transformation Framework

The world is undergoing a digital transformation. For example, there will soon be over a billion smartphones, impacting all aspects of organizations’ value chains, commerce, and customer and supplier engagement processes. This transformation will result in an explosion in digital data (see Figure 1), and more importantly, usable insight.
Figure 1: IDC’s Digital Universe Study, April 2014, sponsored by EMC (Dell EMC)
And the smartphone isn’t the only digital technology driving