BrandPost: 6 Tips for Creating Business Efficiency Through Chatbots

Ever since ELIZA the chatbot said her first “hello” in the mid 60’s, computer scientists have been trying to mimic human intelligence and create easier ways of interacting with computers. Improvements in artificial intelligence (AI) and natural language processing (NLP) have led to some amazing advances.Today, chatbots have proven themselves very useful in enterprise applications, such as responding to customer service requests. And as advances in AI, NLP, and other technologi