5 Dreamforce takeaways to guide your CRM strategy

If you’ve attended a few Dreamforce events, you know it’s easy to become hypnotized (if not downright numbed) by all the sensory input. There’s a lot of information buried in all the propaganda, and if you’re in the press you get inundated. But a few days later, you realize it’s like fixating on a Twitter feed: In real-time, it’s hard to discriminate what’s going to have an importance half-life of more than an hour or two.That said, this Dreamforce had s