4 tips for tough conversations with your employees

No one likes when difficult situations at work, but when these issues do arise, it's important that your focus remains on establishing a productive conversation where everyone feels heard.
"When difficult conversations do arise -- such as discussions about low performance, inconsistent results, frustrated clients -- a leader can confidently assess the current situation against previously defined expectations and a focus on identifying and closing the gap," says Anthony Abbatiello, global lead, D