Other Side of the Aisle

It’s a brave new foodservice world. The quick-service restaurant community is facing increasing competition from supermarkets, convenience stores, and big-box retailers that are offering their own prepared food choices and branded restaurant concepts. While retail food offerings are not a new concept—Woolworth’s and many dime stores featured lunch counter service several decades ago—the fresh innovations, competitive pricing, faster service, and strong marketing of modern-day retailers a