Nearly Century-Old Full Service Evolves into Fast-Casual Franchise

Image Caption: Third-generation owner Louie Pappas wanted to apply corporate systems to the family business.Image Credit: After 91 years and three generations, Louis Pappas begins franchising.Exclusive Brief: 1Families might enter the restaurant business together, but it is rare for a concept to stay in the hands of relatives for multiple generations. It’s perhaps even more rare for a near century-old full-service restaurant to metamorphosize into a franchise-ready fast-casu