USU Teams up with Voxai Solutions to Provide a Superior Knowledge Management Solution for Genesys Users

Boston, January 19, 2022 – USU Knowledge Management announced a partnership agreement with Voxai Solutions, a leading provider of Genesys-based contact center solutions. These two market leaders are joining forces to bring unparalleled Genesys experience combined with access to a mature, AI-powered Knowledge Management solution, USU Knowledge Management. “This exciting new partnership leverages the best Genesys implementation and CX consulting services on the market with all the CX a