Call Center Scheduling Helps Millennials Achieve 'Work-Life Integration'

One of the biggest mistakes employers make today is expecting younger Americans - those in the so-called "Millennial" generation - to think and act like their parents and grandparents. "If they want to work here, they'll conform to our company culture." Companies with this attitude are increasingly finding they don't have any good workers. Millennials aren't big on conforming, and they are increasingly challenging conventional thinking about what a modern career should look like.