25-07-2019 23:23 via adage.com

Postmates and Uber Eats use DoorDash tipping fallout as an opportunity to build trust with customers

DoorDash’s tipping scandal has given competitors in the food delivery service industry an opportunity to take a shot at the market leader. Both Postmates and Uber Eats sent emails to their userbases this week, reassuring customers that delivery people at both companies receive 100 percent of customer tips—a transparent move that attempts to clear up their own tipping policies and show care for delivery workers.The delivery services are reacting to the fallout from DoorDash&rsquo
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