'Hidden' online ticketing fees come under increased scrutiny

Of all the gripes that consumers have with the event ticketing industry—and they have many—there is no practice more universally reviled than costly “service fees” that are hidden from consumers until the very end of the purchasing process. If the FTC’s recent workshop on online ticket sales is any indicator, this pricing tactic may soon become a thing of the past.In 2018, the National Advertising Division of the Council of Better Business Bureaus (NAD) brought a ch